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terms & conditions

By using this website, you are agreeing to the terms and conditions set forth by Freckleface Soaps, LLC.  We reserve the right to change these terms and conditions at any time and without notice. Product prices and information provided on this website may change without notice.  Products provided by Freckleface Soaps, LLC will remain property of the company until payment is made by the purchaser.  Soap is weighed at the time of cutting and may decrease in size as it cures.  

Product refunds are determined on an individual basis.  We do our best to describe each product with accuracy.  However, soap scent is subjective.  We will not accept returns or provide refunds based on the buyer's preference of soap scent.  

All orders are shipped from Honolulu, Hawaii, which means that shipping time may take longer than orders that are shipped from the mainland U.S.  We do our best to get orders delivered within a reasonable timeframe, but are not responsible for events of nature or other unforeseeable events that may delay order deliveries.  Orders cannot be canceled once they have been shipped. 

Our soaps are made through cold process using sodium hydroxide and oils. The FDA states that, "To be regulated as “soap,” the product must be composed mainly of the “alkali salts of fatty acids,” that is, the material you get when you combine fats or oils with an alkali, such as lye."  The saponification process is a chemical reaction that neutralizes the sodium hydroxide and is safe to use on skin. 

Freckleface Soaps does not make medicinal claims through the use of our soaps.  We use a variety of base and essential oils.  It is the consumer's responsibility to closely inspect the ingredient list provided for each soap prior to purchasing the soap. We follow strict guidelines for the use of essential oils, however please be advised that essential oils may react to each individual differently.  

 

We use a variety of natural ingredients in our soaps.  We do not use fragrance oils or synthetic colorants.  Our soaps include various base oils, essential oils, and herbs. A selection of our soaps include cow milk, coconut milk, and honey.  

All of our soaps are processed in the same facility.  It is possible that our soaps could come in contact with ingredients other than those listed in the soap description.  

The use of our soaps is at the risk of the consumer.  

Freckleface Soaps is a handmade business.  All of our soaps are carefully crafted by hand and may have variation in smell and appearance. 

Freckleface Soaps reserves the right to terminate a sale.